Shopkeepers charged millions of pounds, including alleged £10,000 penalty for mistake that cost firm £7.08Vodafone incentivised its security staff to increase “clawbacks” levied on its own franchisees, as part of a programme that led to the telecoms group fining its own shopkeepers millions of pounds for seemingly small administrative errors.The policy – which included one alleged case of a £10,000…
Source: World news | The Guardian